Return Policy
Welcome to WardrobesWorld.com! We value your satisfaction and strive to provide you with the best shopping experience. If, for any reason, you are not completely satisfied with your purchase, we are here to help. Please review our return policy below:
1. Returns:
We accept returns within 30 days from the date of purchase.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
2. How to Initiate a Return:
To initiate a return, please contact our customer service team at returns@wardrobesworld.com within 30 days of receiving your order.
Provide your order number, the item(s) you wish to return, and the reason for the return.
Our customer service team will guide you through the return process and provide you with a return authorization.
3. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
We recommend using a trackable shipping service and purchasing shipping insurance to ensure that we receive your returned item.
4. Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If the return is approved, a refund will be processed to your original method of payment within 5 business days.
5. Exchanges:
If you received a defective or damaged item, please contact us immediately at returns@wardrobesworld.com to arrange for an exchange.
Exchanges are subject to product availability.
6. Non-Returnable Items:
Certain items, such as underwear, swimwear, and personalized items, are non-returnable for hygiene and safety reasons.
7. Cancellations:
Once an order has been placed, it cannot be canceled or modified. Please review your order carefully before confirming your purchase.
8. Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 7 days of receiving your order, and we will arrange for a replacement or refund.
9. Contact Us:
If you have any questions or concerns about our return policy, please contact our customer service team at support@wardrobesworld.com.
Thank you for shopping at WardrobesWorld.com! We appreciate your business and are committed to ensuring your satisfaction.
10. Store Credit:
In some cases, we may offer store credit as an alternative to a refund. This credit can be used for future purchases on WardrobesWorld.com.
11. Condition of Returned Items:
All returned items will be inspected for signs of wear or damage. If the item is not in its original condition or shows signs of use, a partial refund may be issued at our discretion.
12. International Returns:
For international returns, customers are responsible for both the return shipping costs and any applicable customs fees. Please contact our customer service team for guidance on international returns.
13. Gift Returns:
If you received an item as a gift and would like to return or exchange it, please contact us with the original order details. We can provide a gift card for the value of the returned item.
14. Late or Missing Refunds:
If you haven’t received a refund within the expected timeframe, please check your bank account first. If the issue persists, contact your credit card company or bank. If you still have questions, reach out to our customer service team for assistance.
15. Policy Changes:
WardrobesWorld.com reserves the right to modify or update this return policy at any time. Changes will be effective immediately upon posting on the website.
16. Customer Feedback:
We value your feedback! If you have any suggestions or comments regarding our products or services, please feel free to share them with us at feedback@wardrobesworld.com.
17. Legal Disclaimer:
This return policy is in addition to your statutory rights and does not affect your rights as a consumer under applicable laws.
Thank you for taking the time to review our return policy. We are dedicated to making your shopping experience with WardrobesWorld.com enjoyable and hassle-free. If you have any further questions or concerns, don’t hesitate to reach out to our friendly customer service team. Happy shopping!